Policies vary widely. Always check your policy documents or contact your provider to confirm whether complementary therapies (such as massage or reflexology) are included, and what evidence or receipts they need.

Depending on your policy and level of cover, you could be reimbursed the cost of treatments—subject to your plan's rules, limits, and any excess.

• Health Shield, Simplyhealth, Medicash, and other cash plan providers
• Cover for therapies varies by plan—confirm before you book
• Keep invoices or receipts if your insurer asks for them

If you're unsure how your plan works or what to ask your insurer, please contact me and I'll do my best to point you in the right direction.